Press Releases

C.A.R.L and 1LET - February 2010

1Let is an Edinburgh-based letting agency specialising in property management, property repairs, property compliance and property investment. Started in 2001, the company operates mainly in central Edinburgh and staff at 1Let collectively have more than 46 years experience in residential and commercial property management. The team are therefore able to use this experience to help landlords make the right choice when it comes to residential investment and also help them manage their investments wisely and profitably, via a full management service or working with self-manage landlords.

1Let has been using C.A.R.L software since 2009. Ewan Foreman at 1Let explains: "We were not using any external software before C.A.R.L, but decided to select them as we were running all of our financial property management on SAGE and this was hugely time consuming and clearly not suited to our type of business. We also wanted to become more professional generally and software has enabled us to do so.

"C.A.R.L's customer service has left us in no doubt that we made the right choice of property management software. Their staff are always very patient and helpful and never makes us feel that asking for help is an inconvenience or a problem and they never try to come across as technically superior. Any problems we have had have either been sorted out straight away or C.A.R.L staff have come out to us, usually within a few hours. We have never had to chase them for a response.

"C.A.R.L software is very comprehensive and requires agents to adopt best practice. The software saves us a lot of time and effort and producing accurate monthly statements and accessing information is so much easier. The benefits to this software are huge and it is regularly updated, meaning that we always have the latest functionality - we use all the key features all of the time.

"Setting up the system properly did require time and effort, however our only regret is that we did not do it sooner! C.A.R.L also offers a fantastic back-up support system, proving their credentials as a well-managed company with a firm grasp of what matters to customers. I would recommend C.A.R.L to all other agents."

Designed to make a difference within the residential lettings sector, C.A.R.L. Communications offers lettings and management software for agents and landlords. C.A.R.L. (Computer Aided Residential Lettings) enables agents and landlords to discover the benefits of a streamlined working process through one simple to use application, designed not only to save agents time and money, but to remove unnecessary stress caused by disorganisation.

The software was designed in conjunction with I.T. specialists and lettings professionals with vast working knowledge of the market. The result is a superior residential lettings and property management system that saves agents time and money, crucial in such a demanding and competitive market.

The C.A.R.L system encompasses four key areas; management, accounting, administration and marketing and the wealth of functions, allowing agents to manage the entire lettings process from the initial instruction to the end of a tenancy, and everything in between.

For further information on C.A.R.L software, please contact the administration department on 0845 004 2070 or alternatively email admin@carlcomms.co.uk.